Store Policy

Because We Care

 Lady À La Mode is here to provide customers with a rewarding shopping experience.  Our store policies are detailed below, please have a look and contact us to learn more! All clearance items are final sale. Prices in store and online may vary.


Our Privacy Policy

All About Information Security

All information collected is protected and used to process and complete the customer's order. No information will be stored or sold to third party companies. If unwanted marketing materials are received, the customer may unsubscribe from the mailing list at any time.


Shipping and Delivery

How We Do It

Please allow 24-48 hours for order processing. Item(s) will be shipped in the US within 5-7 business days once the order has been processed. Store pickup orders will be processed within 24 hours. Store hours are Tuesday - Saturday 12:00PM - 7:00PM, CLOSED: Major Holidays.



All items have been examined thoroughly for our customer's satisfaction. Items (final sale items excluded) may be returned unworn, damage-free, with the tags still attached within 14 business days for store credit. Shipping fees may apply. Damaged, defective, or incorrect items must be reported within 7 days of delivery to receive a refund back to your original payment method. We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.